PRIVACY POLICY

We take our customers privacy seriously and it is our policy to keep your personal information private and secure.

We collect information from you directly, when you access and use our website and during conversations with our staff.

When you make a purchase from our website, you provide your name, e-mail address, credit card information, address, phone number and a password. We use this information to process your orders, to deliver the products you have purchased, to communicate with you during the delivery process, for customer support, to provide you with relevant product information, to keep you updated on your orders and to optimise the site and personalise your shopping experience.

We make use of “cookies” on our website, which may collect personal information. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers.

We use cookies to gain statistics on which areas of our sites attract traffic. We also use cookies to improve your experience of our websites. For example, cookies allow us to recognise whether or not you are returning to our website. In addition, we make use of third parties who use cookies to serve ads based on past visits to our website. This may allow us to alert you to products or offers which we think you might be interested in viewing.

Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer. You might not be able to use the full functionality of the Lulu L’Amour website by refusing the use of cookies.

Our Site includes social media features, such as the Facebook and Instagram, and widgets, such as the “ShareThis” button or interactive mini-programs that run on our Site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

You may be able to access third party websites directly from the Site. However, this Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use personally identifiable information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your personally identifiable information to its provider.

Lulu L’Amour Pty Ltd ensures that all information collected will be safely and securely stored. We protect your personal information by restricting access to personal information, maintaining technology products to prevent unauthorised computer access, and securely destroying your personal information when it’s no longer needed for our record retention purposes.

Lulu L’Amour Pty Ltd reserves the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on our site.