We take our customers privacy seriously and it is our policy to keep your personal information private and secure.
We collect information from you directly, when you access and use our website and during conversations with our staff.
When you make a purchase from our website, you provide your name, e-mail address, credit card information, address, phone number and a password. We use this information to process your orders, to deliver the products you have purchased, to communicate with you during the delivery process, for customer support, to provide you with relevant product information, to keep you updated on your orders and to optimise the site and personalise your shopping experience.
We make use of “cookies” on our website, which may collect personal information. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers.
Lulu L’Amour Pty Ltd ensures that all information collected will be safely and securely stored. We protect your personal information by restricting access to personal information, maintaining technology products to prevent unauthorised computer access, and securely destroying your personal information when it’s no longer needed for our record retention purposes.